You can place an order on our website using major credit cards, debit cards, or PayPal. At this time, we do not accept checks or money orders. ChimiDoll is not responsible for any bank charges incurred if Visa, Mastercard, Discover, or AMEX accepts a charge that causes a customer to exceed their available credit limit or debitable funds. All orders are subject to acceptance.

Click here for a complete guide to our payment process.

Yes, we support installment payments

For shipping options and delivery times, please click here to view.

Once the doll has shipped, tracking information will be sent via email. You can also click here to check your tracking code.

Yes, we offer international shipping! We use air freight to ensure timely delivery.

We offer two delivery options for your convenience. Enjoy free shipping on orders over $150. For standard delivery, the cost is $18, and if you need it faster, choose our expedited shipping option for $24. Click here to view our complete shipping policy and delivery times.

ChimiDoll has already covered the customs duties and clearance fees for your country, so there are no additional import taxes for you to pay.

As of January 1, 2021, based on new UK VAT laws, ChimiDoll will not charge any customs duties or VAT at checkout. All orders, regardless of amount, will have related fees payable upon delivery. The specific charges are determined by UK customs, and customers can refer to UK customs for accurate information.

All our teas are made of pure natural raw materials, from picking and processing to packaging, every link is produced by ourselves to ensure that the materials are in line with human health

Our teas only serve adults and have the effect of improving immunity and health for adults

Yes, we also provide customer wholesale, customize each tea according to customer needs, and the wholesale price is cheaper

Is my online order secure?

Yes, our website is secure. We use HTTPS (HyperText Transfer Protocol Secure) instead of HTTP. Here are the differences between the two:

• Data Encryption: HTTPS uses SSL/TLS protocols to encrypt the data transmitted between your browser and our website. This means that your personal information and payment details are securely protected and cannot be intercepted by third parties.
• Data Integrity: With HTTPS, the data you send and receive is protected from being altered or corrupted during transfer. This ensures that the information you provide arrives at our servers unchanged.
• Authentication: HTTPS verifies the identity of our website through digital certificates. This ensures that you are connecting to the legitimate ChimiDoll® website and not an imposter site, protecting you from phishing attacks.

You can verify you are on a secure page by looking for the padlock icon in your browser’s address bar and ensuring the URL starts with "https://". https://www.echo-leaf.com/

We are full of confidence in every tea, which comes from our pure natural products, every link is made by ourselves, and you will fall in love with these products. If you are still not satisfied, you can contact us for a refund within 30 days, and we will refund your money within 2 hours on the same day.

You can search the tea brewing process online, or you can visit our youtube video tutorials and other social media tutorials

Our headquarters is located at 1402, Phase 2, Haitangjiayuan, Linxiang District, Lincang City, Yunnan Province, and can be found on Google Maps

The quickest way is through the green chat window on the bottom right corner of our website. You can also clickhereto contact us using your preferred method:

• Email: support@echo-leaf.com
• US Phone: +852